FAQ

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What is BPract AI?

BPract AI is an AI-powered chatbot platform that lets businesses deploy intelligent AI agents on their websites. Features RAG knowledge base, agentic actions, AI Mode, multi-LLM support, and 67 security controls.

How much does it cost?

Starter: $29/mo (1 chatbot, 1K msgs) | Professional: $99/mo (5 chatbots, 10K msgs, actions) | Enterprise: Custom pricing. All include a 14-day free trial.

How do I embed it?

Add two lines to your HTML. Works on any website, WordPress, Shopify, React, static HTML. No dependencies needed.

What AI models are supported?

Anthropic Claude (Haiku, Sonnet, Opus), OpenAI (GPT-4o, GPT-4o-mini), OpenRouter (100+ models), and any custom OpenAI-compatible endpoint.

Is it secure?

Yes, 67 security controls across 7 audit rounds: rate limiting, token budgets, SSRF protection, prompt injection defense, XSS sanitization, CORS, CSP headers, and more.

What are agentic actions?

Unlike regular chatbots, BPract AI can take real actions: book meetings, capture leads, create tickets, and call external APIs. The AI decides when to act based on conversation context.

Can I white-label it?

Yes, Enterprise plan includes full white-labeling. Remove all branding, use your own logo, colors, domain, and footer text.

What is AI Mode?

A full-page search experience (like Perplexity) with structured responses: hero banners, stats, pricing tables, FAQ accordions. Choose from 4 templates and 10 skins.

How is it different from Chatbase?

BPract AI adds agentic actions, AI Mode, multi-tenant architecture, 67 security controls, and widget sections, features Chatbase doesn''t have.

Do you offer support?

Email: info@bpract.com | Phone/WhatsApp: +91 8590137119. Starter gets email support, Pro gets priority, Enterprise gets dedicated support with SLA.