FAQ

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What is BPract AI?

BPract AI is an AI-powered chatbot platform that lets businesses deploy intelligent AI agents on their websites. Features RAG knowledge base, agentic actions, AI Mode, multi-LLM support, and 67 security controls.

How much does it cost?

Starter: $29/mo (1 chatbot, 1K msgs) | Professional: $99/mo (5 chatbots, 10K msgs, actions) | Enterprise: Custom pricing. All include a 14-day free trial.

How do I embed it?

Add two lines to your HTML. Works on any website — WordPress, Shopify, React, static HTML. No dependencies needed.

What AI models are supported?

Anthropic Claude (Haiku, Sonnet, Opus), OpenAI (GPT-4o, GPT-4o-mini), OpenRouter (100+ models), and any custom OpenAI-compatible endpoint.

Is it secure?

Yes — 67 security controls across 7 audit rounds: rate limiting, token budgets, SSRF protection, prompt injection defense, XSS sanitization, CORS, CSP headers, and more.

What are agentic actions?

Unlike regular chatbots, BPract AI can take real actions: book meetings, capture leads, create tickets, and call external APIs. The AI decides when to act based on conversation context.

Can I white-label it?

Yes — Enterprise plan includes full white-labeling. Remove all branding, use your own logo, colors, domain, and footer text.

What is AI Mode?

A full-page search experience (like Perplexity) with structured responses: hero banners, stats, pricing tables, FAQ accordions. Choose from 4 templates and 10 skins.

How is it different from Chatbase?

BPract AI adds agentic actions, AI Mode, multi-tenant architecture, 67 security controls, and widget sections — features Chatbase doesn''t have.

Do you offer support?

Email: info@bpract.com | Phone/WhatsApp: +91 8590137119. Starter gets email support, Pro gets priority, Enterprise gets dedicated support with SLA.